Chevrolet Detroit Grand Prix Presented by Lear
Ticket Rules and Policies
GENERAL INFORMATION
Contact Information
Phone: 888.811.PRIX (7749)
Email: tickets@detroitgp.com
MAILING ADDRESS
Detroit Grand Prix, Inc.
300 Renaissance Center, Suite 2311
Detroit, MI 48243
PHYSICAL OFFICE ADDRESS
400 Renaissance Center
Level 2, Tower 400
Suite 4000
Monday – Friday 9 a.m. -5 p.m.
TICKET SALES
ALL SALES ARE FINAL – NO REFUNDS
Please review our Terms of Sale and Terms of Use prior to purchasing tickets.
Tickets can be purchased online, by phone or at the venue. Payment is required at the time of purchase.
Group Sales
For ticket purchases of more than 20 tickets please email tickets@DetroitGP.com or call 313.748.1821 for assistance.
Resale of Tickets
Tickets obtained from sources other than Detroit Grand Prix, Inc. may be lost, stolen or counterfeit and in such cases will not be honored. Tickets may not be resold on the premises.
The Detroit Grand Prix is not affiliated with any online ticket resale vendor; any dispute, including non-receipt of tickets whether digital or printed must be resolved directly with the resale vendor.
Use of Tickets
Tickets and other admissions materials may not be used for advertising, promotions (including contests and sweepstakes) or other trade purposes, without the prior express written consent of the Detroit Grand Prix, Inc.
Exit & Re-entry Procedure
Re-entry to gated locations at the venue is permitted; ticket and wristband are required for re-entry.
Restricted Access to Parking Structures
For the safety of our guests, and to reduce pedestrian traffic within garages inside the circuit, an admission ticket or credential is required to enter parking structures. Free public viewing is not permitted from floors within the parking garages.
DELIVERY METHODS
United States Postal Service
Ticket mailing begins mid-April. The last day to mail to addresses within the United States is two weeks prior to the event. The last day to mail ticket orders to addresses outside of the United States is three weeks prior to the event.
Premium Shipping
FedEx shipping is offered for a fee of $34 to addresses within the United States. Premium shipping is not offered for addresses outside of the United States.
Digital Tickets
Reserved seat and Rooftop admission tickets are available as digital tickets. Approximately 2-3 weeks prior to the event an email will be sent from tickets@detroitgp.com advising digital tickets are available on your online account. Once logged in, digital tickets can be downloaded to a cellular device or as a pdf file to print.
Note – not all items are available as a digital ticket option. i.e. parking and hospitality passes.
Will Call
Grandstand, Rooftop and Turn 3 Club can be picked up from any of the 3 Box Office locations at the venue starting on Friday, May 30th. Photo id is required.