Digital Ticket Guide

Customers who selected "digital tickets" as the method of delivery when placing their order can use their smartphone for entry.

If you have already downloaded your digital ticket to your Apple wallet or Google pay app on your mobile device, it will become invalidated as soon as it is transferred and accepted by the recipient. In this scenario, the accepted transferred ticket is the only valid ticket.

• Quick and easy entry to the venue using a smartphone

• The ability to manage and transfer tickets at any time

• Reduced risk of lost, stolen, counterfeit or forgotten tickets

Digital tickets are held in a queue until approximately 10 days prior to the event. You will receive an email from the Grand Prix when your ticket(s) are ready to access. If your email address was submitted incorrectly, you will not receive the email. Log into your online account and verify your email address is correct. If you placed your order within the 10 days prior to the event, the email notification should arrive within 30 minutes of receiving the order confirmation email. Be sure to check your spam or junk folder if the email cannot be located in your inbox. If the email address was submitted incorrectly, you will not receive the email to access your mobile tickets. Log into your online account to verify the provided email address. The tickets are accessible from your online account.

Please check to see if your web browser needs to be updated and that you have cookies enabled. You can also try a different web browser. Nearly all issues can be resolved by updating your browser.

Yes, you will be able to swipe left and right through your digital tickets.

Only the customer of record may upgrade their mobile tickets. Visit the ticket office on Belle Isle prior to entering the venue. If the tickets have been transferred or have been scanned at the gate the ticket can no longer be upgraded.

Car Corral and on-island vehicle passes are mail delivery or pick up only; vehicle passes cannot be accessed by your mobile device.

First check your spam or junk folder if the email cannot be found in your inbox. If you purchased the tickets using guest checkout, login into the account using the temporary username and password provided in the order confirmation email to access your mobile tickets.

Contact the Ticket Office at 866-464-7749, Monday – Friday 9 a.m. – 5 p.m. (extended hours race week) or by email at tickets@detroitgp.com. You can also visit the Ticket Office located in the GM Renaissance Center through Thursday of race week (300 Renaissance Center, Suite 2311, Detroit MI 48243); on race weekend the Ticket Office is on Belle Isle at the main entrance of the venue. A valid photo ID matching the name on the account will be required for assistance with the account.

Print-at-Home tickets are held in a queue until approximately 10 days prior to the event. You will receive an email from the Grand Prix when your ticket(s) are ready to access. If your email address was submitted incorrectly, you will not receive the email. Log into your online account and verify your email address is correct. The tickets can also be printed from your online account. If you placed your order within the 10 days prior to the event, the Print-at-Home email notification should arrive within 30 minutes of receiving the order confirmation email.

Check to see if your web browser needs to be updated and that you have cookies enabled. You can also try a different web browser. Nearly all issues can be resolved by updating your browser.

Car Corral and on-island vehicle passes are mail delivery or pick up only; vehicle passes cannot be printed at home.

The tickets are not required to be printed. If you have a smartphone, simply log into your online account, access the ticket, pinch and zoom the barcode. The ticket gate staff can scan the ticket directly from your smartphone. Please have your barcode(s) ready and your screen brightness all the way up before approaching the gate. Sometimes reflective screen covers may need to be removed.